Abbott Lyon Reviews

I was disappointed with the bracelet I received but was really impressed by the customer service. They asked me to send photos in order for them to send to their design team which I thought was excellent and asked me to choose something else i would like on them. Unexpected response and really made me so happy. I would definitely order again as their stuff is so pretty.

Excellent customer service - very quick and easy! Thank you so much for resolving my issue so quickly and efficiently. Amazing!

Great customer service. I contacted them with a query they replied the same day and resolved it straight away.Would highly recommend their beautiful jewellery. Thanks Kayla for help.

I recently made an order and had to contact customer service for help regarding a refund. Sophie was extremely helpful and accommodating and made the process very easy. 100% I will be ordering from them again :)

I had an issue with a necklace that had lost some stones, and Paige sorted a replacement straight away x

Amazing customer service!
Ashleigh was outstanding and got back to me instantly with details on my order and support. Never had such fab service! Thank you so much! Beautiful products, sooooo happy with my beautiful jewellery! Highly highly recommended!!!

Super quick and helpful feedback!!!

Paige was absolutely amazing and she helped me hugely with my problem and dealt with it as quickly as she could. Couldn’t have asked for a better person to help me with my issue. A real attribute to the company.

I had a problem with my necklace that i ordered and i got in contact to see if there was anything that could be done. I spoke to Paige and she could not of been more helpful and understanding! She managed to sort out my problem straight away with no trouble and kept me updated along the way. Brilliant customer service

Had a really excellent experience with Abbot Lyon. They were more than helpful when I had a query about my recent purchase, and nothing was too much trouble. I would like to give special thanks to Paige who dealt with my issue via WhatsApp. She was really efficient and polite and was quick to offer a solution to my problem. Would definitely recommend AL as their products are very lovely, and their staff even more so. The WhatsApp feature was really quick and easy and made me get a response instantly which I was really impressed by. Thanks again ?

Very helpful service they got back to me within 10mins and very polite and kind

Amazing customer support from the Abbott Lyon team! Very responsive and friendly and excited to receive order.

I bought two personalised necklaces and realised I hadn’t changed my address and got in touch immediately and Kayla was helpful from start to finish and the communication was top class

Not yet received my order due to a delay with the couriers , however due to the delays delivery has been refunded by Abbott Lyon. Fabulous customer service . Thank you ?

Gorgeous jewellery, and their customer service is 10/10. Really friendly and polite, and the whatsapp feature is so quick and easy to get support. My issue was solved immediately. Thanks Paige and Abbott Lyon!